ABOUT

Open Retail Solutions based in Nottingham, we are are a leading supplier of EPoS Systems and Epos Software. Our philosphy to business is simple, we aim for long-term relationships with our customers in every case. Customers purchasing the OpenXpos package receive a proven solution including pre delivery planning, on-site installation, training and helpline support. Looking to the future, we grow our customer base at a rate which will not compromise our service levels to existing customers. We are still adding new features thanks to the vast experience of our team, who develop around how these different retailers operate their businesses.

CUSTOMERS

Open Retail solutions stock control solution OPENXPOS helps retailers, as it has been developed with their feedback. Our customers include garden centres, farm shops, clothing/footwear, pets/aquatics, lighting/furniture, jewellers. Geographically, our customers are spread throughout all corners of the UK, plus Jersey and the Republic of Ireland. Many leads come as a result of recommendations from existing clients, which we think speaks for quality of the product and the post sales support. We believe that our customers are the best people to speak to regarding the functionality, easy of use and return on investment :-

“This system works, I can believe what it tells me. It is one of the main reasons for our improving profitability”

David Danning - Owner

“We already used Open Retail at our Whitacre centre but we needed the system to incorporate new ideas for the launch of the new Stratford centre and especially the farm shop style food and lifestyle department. This was done off the same till equipment but managed to show the sales separately and combined in the company sales, so that we could see the development of these new ranges for us.”

Helen Lloyd - Owner

"Operationally, it is simple to use and the response from the staff has been great. We have an excellent working relationship with open retail and they have accommodated changes based on our ideas into their solution. This has made it an even better system and a mutually beneficial partnership.”

Otter Nurseries

“The introduction of radio handsets has transformed how we work. We are on top of our stocks and ordering. The tills are very reliable and we use all the promotions heavily. I am not an expert in IT, but I can see what my business is doing instantly.”

David Henshaw - Trowell Garden Centre

“We evaluated a number of systems before choosing Open Retail , who could offer us a garden centre solution , but also had the ability to meet the future growth plans of Shoots when additional sites would be added and we would then need a multi branch system. We now have three centres and the directors are very marketing driven. The lads at Open Retail have been able to accommodate all their requests as they arise. From my point of view , I can control the centres from one head office location and issue them products and promotions. The real winner is the radio handset stock taking, its so easy. ”

Neil Brown, IT Manager - Shoots Group

“Our previous epos supplier’s system took the cash but provided very little in the way of sales analysis. The stock taking was also so involved we only could do it once a year. Open Retail provided similar features at the till , but their reports pack put me back in the driving seat. The real winner has been to provide radio handset coverage through the store and we now do rolling stock takes. I was so pleased I changed over to their ecommerce solutions as well with similar benefits. ”

Peter Ward - Anna Davies

MULTI CHANNEL

Open Retail Openxpos is scaleable package from single to multi-branch and trading in store via touch tills or integrated with a web cart. Our systems have been developed over time to provide true multichannel retail where retailers who sell online can check and get the orders dealt with by the shop stock. The new stock position being sent back to the website to show the true available stock. It also captures and merges web and till sales to see total sales performance.

BUSINESS PARTNERS

Open Retail works business partners to add value and to provide a complete one stop solution. We offer complete solutions to retailers, which involves us teaming up with other hardware and software providers to add value. Our partners are chosen very carefully, only including those companies who offer a very high level of service and reliability. Our EPOS hardware supplier offers a comprehensive range of till equipment to handle all serving counter layouts. It is robust hardware which is designed to last even in the harshest of retail environments. Although tills are the major item, credit cards, radio handsets, weigh scales, product labelling, cd name lookup are some of the addons available.

WHY USE OPEN RETAIL

Stock Control is just one of the many business issues a retailer has to deal with and they generally have little experience of technology and limited funds for IT. Our role is to understand your business and assess what is needed to overcome current problems that caused you to even look at epos as a solution in the first place. Moving on from the introduction to full use of all the benefits through good training on the use of information now available at the touch of a button. The business improvement will cover the cost of the system in no time at all and leave the owner to take advantange of the time and financial benefits Finally to set a stable platform to allow the long overdue business development that you could not get to before.