Overview

EPOS PRODUCTS .. TILLS .... ACCOUNTS


Above and beyond normal cash sales we offer a range of account functions for dealing with - Trade, Staff, Discount Clubs, Loyalty.


Where you have regular customers it makes sense to record their details of address , delivery instructions on file and postcode cd can help where this is only a temporary customer.


The account can be issued a card and sales directly traced back to them.


To encourage customers to buy more they can become part of either discount clubs where different discounts are offered on selected sales groups. Alternatively you may want to set up a loyalty scheme of voucher rewards


Customer Selection

customers

Customer Selection


Nobody likes standing in a queue so finding a customer on the system quickly helps speed things up. However you still have to allow for the fact they forgot to bring their card or present it at the very end of the sale.


  • Muliple searches - Account, Name, phone, postode
  • Accounts with sub members for family or company
  • Delivery addresses and instructions stored on file
  • Speedy recognition of customers using barcoded cards

Loyalty

loyalty

Loyalty


It matters to identify and reward those regular high spending patrons. By making them a loyalty customer you get to learn a lot more about their spending habits and so talk to them more sensibly, plus they get rewarded too.


  • Own administered or national scheme
  • Reward by loyalty voucher
  • Reward by loyalty cash discount
  • Loyalty sales adjustment feature for missed sales
  • Export to spreadsheet for email marketing

Trade Accounts

accounts

Trade Accounts


These regular trade buyers are often given credit terms and can have an A4 full invoice with vat analysis printed as an alternative. It also helps to have stored on file their negotiated discount rates and delivery details.


  • Credit status testing
  • Offer accounts delayed payment
  • A4 invoice , Optional
  • A4 account statement , Optional
  • Pay off on till or office

Deliveries

deliveries

Deliveries


You obviously need to know the address and any special instructions , which can be held on file for registered accounts ot taken at the time for one off buyers.


  • Post code Cd for temporary addresses
  • Selection of take and to be delivered
  • A4 full delivery note , optional

Benefits

Regular customers can have their discount rules set up against their account, guaranteeing that the correct amounts get taken off, and showing the profitability of the customer.


The use of these tools to improve sales can be confirmed by checking the amount of promotion and discount markdown it takes to get them. As the application of the rules is loaded into and performed by the EPOS till.


F.A.Q.S

CAN I RUN A LOYALTY SYSTEM AND HOW CAN I TELL IF IT IS WORKING ?
loyalty is earnt by product points and redeemed by voucher at tender time and as such gets recorded on the customer as spend and redeemed values with visits information. All discounts are recorded in total in groups reports and readings


CAN I RUN A DISCOUNT CLUB SYSTEM AND HOW CAN I TELL IF IT IS WORKING ?
Discount allowed is by product or group and reduces the sell price and as such get recorded on the customer as spend, discount and visits information. All discounts are recorded in total in groups reports and readings


CAN I RAISE ACCOUNT INVOICES AND GIVE CREDIT ?
Yes, provided it is a registered customer then they can put the sale on their credit account. The till can on request produce an A4 copy with vat analysis. The office system will produce month end statements and the customer can pay this off on the till on their next visit.