TILL SOFTWARE FEATURES
The till system is comprehensive, so we explain what functions it can do, with screen shots as well
Overview
EPOS PRODUCTS .. TILLS .... FUNCTIONALITY
The touch tills uses menus that can be setup and managed by you in the office. The loading of new products or price and barcode changes takes place automatically during the day. At the same time any sales the till has made are taken back for real time updating of sales totals.
Open Retail Solutions have partnered with AURES and DIGIPOS to offer proven till hardware which is supported under warranty. They offer exceptional reliability and value for money, and we can always dial in over broadband to resolve any queries
Main Serving
Main Serving Screen
An ergonically designed layout allows for quick operator serving as well as fast barcode scanning without having to press lots of function buttons
- Fast barcode scanning or enter stock code
- Multi Quantity function
- Touch select and amend item during sale
- Optional picture , sale prompt or warning messages displayed
- Repeat products selection
Touch Menus
Touch Menus
These are set up and maintained by the user site and allows changes during a working day. Tills can have layouts for different types of goods or times of the year.
- Controlled by office staff
- Drill down menus upto 4 levels
- Restaurant style for meals options
- Selection by product picture
- Regular item buttons for fast sellers
Price Override
Price Override
The prices or even quantities may need changing after being scanned in. Merely go the the line and change it , with an additional request to confirm why it needed changing to keep the owner informed afterwards.
- Adjust price up or down
- Adjust quantity up or down
- Revalues sale instantly
- Ask for reason for alteration
- Supervisor controlled if required
Product Search
Product Search
No label or no barcode means searching to find the product. There are multiple ways that a search can be requested , with the results shown as a list. Touch the product and then work with it to sell it or carry out further information searches such as stock availability.
- Search by three descriptive words
- Search by department/group
- Search by Supplier
- More product information available
- Add to sale or cancel
Benefits
Avoid till bottlenecks, by using layaway, price checks, queue busting and other branch stock availability, you will be able to perform the most vital task, taking the customers money
The thermal receipt printer produces a clear sale copy after tendering the payment, so less invoice queries
The production of a copy receipt on A4 for delivery or formal invoice are readily available.
Quick and easy to produce receipt reprints and working delivery documents
F.A.Q.S
HOW DO TOUCH SCREENS WORK ?
The touch screen is split into buttons and products or further menus are activated when you press the appropriate button.
HOW DO I SETUP AND MAINTAIN THE TOUCH MENUS ?
What products go with which button is a setup routine program allowing the supervisor to change the menu for different times of the year or different serving areas.
WHAT HAPPENS IF THE POWER GOES OFF , DO I LOOSE ALL MY SALES ?
If you have a battery called a Un-interruptible Power Supply (UPS) then the system continues to work. You cannot do much about full blown power cuts as lights , phones and doors will not work either. When power is restored and the machines restarted then the tills are accurate up to the last fully completed sale, so this sale will need restarting. The master data on the server will be ok.
WHAT DO I DO IF THE PRODUCT HAS NO BARCODE ?
There are special lines just to take the money and get the customer through the door, or you can use the stock code as your own internal barcode and print a label for it that will scan at the till.
HOW LONG BEFORE I CAN SEE THE SALES IN THE OFFICE ?
The tills deliver the sales for updating every 15 seconds so effectively real time.
HOW LONG BEFORE NEW LINES GET INTO THE TILLS ?
There is a full update overnight and ongoing changes during the day with only several minutes to become active.
