CASE STUDY ..... Shoots Garden Centre
“We evaluated a number of systems before choosing Open Retail , who could offer us a garden centre solution , but also had the ability to meet the future growth plans of Shoots when additional sites would be added and we would then need a multi branch system.
Neil Brown - IT Manager
- Increase sales Improves margin
- Less Stock More Profit
Tried and Tested ........EPoS Systems and EPoS Software...... in use at Shoots Group.
See your Profits Grow by using product promotions and managing waste, a seasonal business can still be a profitable business.
A garden centre needs to be in stock of fast sellers and clear the stock of slow sellers before the season ends.
Speed at the tills, easy promotions and sales statistics improves buying and reduces stock.
If you can measure, it you can manage it, saves time, reduces costs - increase sales increase profit
The Customer Background
Shoots Group operate three Garden Centres in the South East, starting with Washington Garden Centre near Horsham which they acquired and rebranded. Then moved on including Gardens etc, Stanmore which was already an Open Retail user. Finally adding Shoot Cobham , which already had an epos system but it was not working well so it was upgraded to the Open Retail system.
The Need for Change
The Washington site was developed to standardised the product range and set a blue print for when further were to be added. The local managers need a system that provides detail information about their own centre. The group need a branch versus branch view and the ability to add branches, transfer stock, and set prices and promotions suitable for each location.
The Solution
The Openxpos stock control system is in use through the group and provides not only sales using touch screen tills but also stock control.
The Benefits
The regular customers can sign up to a loyalty scheme called friends of shoots and this enables offers and special events to be emailed to them and they can earn points on their visits.
The Future
Quite clearly in a multi branch system having a central administration saves each centre replicating the product maintenance function. The availability of stock but sales trends across all centres radicially improves the buying decisions. The stock taking equipment can easily be move around the centres as required.
