CASE STUDY ..... Trowell Garden Centre
““The introduction of radio handsets has transformed how we work. We are on top of our stocks and ordering. The tills are very reliable and we use all the promotions heavily. I am not an expert in IT, but I can see what my business is doing instantly.”
David Henshaw - Owner
- Increase sales
- Improves margin
- Less Stock
- More Profit
Tried and Tested ........EPoS Systems and EPoS Software...... in use at Trowell Garden Centre.
See your Profits Grow by using product promotions and managing waste, a seasonal business can still be a profitable business.
A garden centre needs to be in stock of fast sellers and clear the stock of slow sellers before the season ends.
Speed at the tills, easy promotions and sales statistics improves buying and reduces stock.
If you can measure, it you can manage it, saves time, reduces costs - increase sales increase profit
The Customer Background
Trowell Garden Centre on the outskirts Nottingham is typical in that the business is seasonal and the stock ranges are on sale across quite a large area both indoors and outdoors. David Henshaw and his family needed a system that would deliver results , but not commit them to being buried behind a desk. The stock was counted on a annual basis and although the goods are barcoded and labelled, it was felt that this area could be improved..
The Need for Change
The decision was made to introduce a more flexible way of working, that would be used centre wise and would change a lot of the working practices.
The Solution
Radio coverage was provided and Trowell bought two radio handset. They started counting on an adjustment basis and which ensured that the whole centre was working on the system and got the staff used to the gun. This was then increased to rolling stock takes and other features such as wastage, own use, and queue busting with the tills.
The Benefits
The handsets allow staff to work with the system anywhere they are in the centre and do not require them to go to a back office, and so they can still assist customers. The stock is not only up to date, but allows for it being found in several locations around the centre. This flexible working method also works well when the stock procedures have to respond to the pressure of handling goods when you reach peak season. .
