Trelawney Garden and Leisure
David Danning —Trelawney Garden and Leisure - South West
“This system works, I can believe what it tells me."
"Previous systems have promised, but not always fully delivered, but we are
confident that by investing our experience in helping build this system, we
will be giving something back to the garden centre industry as well as
improving our profitability."
"Open Retail do our restaurant too and our Ashford centre near Barnstaple”
Otter Nurseries
William Casely—- Otter Nurseries Group—South West
“ Operationally, it is simple to use and the response from the staff is great."
"We have an excellent working relationship with open retail and they have
accommodated changes based on our ideas into their solution. "
"This has made it an even better system and a mutually beneficial partnership”
Shoots Garden Centre
Neil Brown —Shoots Group—South East
“We evaluated a number of systems before choosing Open Retail , who could
offer us a garden centre solution , but also had the ability to meet the future
growth plans of Shoots when additional sites would be added and we would then
need a multi branch system. "
"We now have three centres and the directors are marketing driven. The lads
at Open Retail have been able to accommodate all their requests as they arise."
"From my point of view , I can control the centres from one head office location
and issue them products and promotions."
"The real winner is the radio handset stock taking, its so easy.”
Stratford Garden Centre
Helen Lloyd - Stratford Garden Centre - Midlands
“We already used Open Retail at our Whitacre centre but we needed the
system to incorporate new ideas for the launch of the new Stratford centre and
especially the farm shop style food and lifestyle department. "
"This was done off the same till equipment but managed to show the sales
separately and combined in the company sales, so that we could see the
development of these new ranges for us.”
Lintzford Garden Centre
Gerard Humble—Lintzford Garden Centre—North East
“As a new centre I checked out all the epos suppliers before selecting
open retail."
" I needed the system to be user friendly and the reporting to be strong. "
"The radio handsets were great for loading prices when the stock came in."
"Open Retail also did our restaurant too.”
Anna Davies Clothing and Gifts
Peter Ward - Anna Davies — North Wales
“Our previous epos supplier’s system took the cash but provided very little
in the way of sales analysis."
"The stock taking was also so involved we only could do it once a year."
"Open Retail provided similar features at the till , but their reports pack
put me back in the driving seat. "
"The real winner has been to provide radio handset coverage through the
store and we now do rolling stock takes."
"I was so pleased I changed over to their ecommerce solutions as well with
similar benefits. ”
Pets Parlour
Caroline Chambers- Pets Parlour -- East Midlands
“Before I met Open Retail Solutions at a trade show, my previous epos supplier
left me in a mess."
" It was a bad choice as I knew little about how to implement a system
and I spent all my time working around problems it created. "
"We started back at square one and came up with a new plan for my pet
business. We reloaded fresh data, moved the office equipment, improved
the labelling, check barcodes and prices, basically the whole lot."
"I now have a modern system, that is reliable, easy to use, and provides
me with accurate information, which is all I wanted in the first place.”
Trowell Garden Centre
David Henshaw—Trowell Garden Centre—East Midlands
“The introduction of radio handsets has transformed how we work"
" We are on top of our stocks and ordering. "
"The tills are very reliable and we use all the promotions heavily."
"I am not an expert on IT, but I can see what my business is doing instantly.”