EPOS BASICS - Till Functionaility
Open Retail Solutions have partnered with DIGIPOS to supply either traditional tills with keyboard, till drawer, and customer display unit known as OpenXtill or Digipos Touch screen – OpenXTouch. Both sets of hardware are highly regarded in the marketplace and offer exceptional reliability and value for money. Open retail offer full remote support with access to the main database and tills over the network to resolve any queries
Sample Screenshots
A selection of screenshots, please click to enlarge
- Fast product code or barcode scanning
- Find products using ten search methods
- Optional picture displayed when scanned
- Repeat products selection
- Product qty can be changed during sale
- Receipt message texts changed by user
- Layaway and recover using any till
- Prices and discounts with a audit of operator actions
- Product returns with reasons
- Fast selling items on hot buttons
- Sales prompt message
- Void line or cancel sale
- Product price check
- Large size running sales and change totals
- Promotions incuding bogof, mix and match, kits, and cheapest free
- Queue busting to speed up using radio handsets
Avoid till bottlenecks , by using layaway, price checks, q bustinging and other branch stock availability, you will be able to perform the most vital task, taking the customers money
The thermal receipt printer produces a clear sale copy after tendering the payment, so less invoice queries
The production of a copy receipt on A4 for delivery or formal invoice are readily available
Quick and easy to produce receipts and working documents
HOW DO TOUCH SCREENS WORK ?
The touch screen is split into buttons and products or further menus are activated when you press the appropriate button.
HOW DO I SETUP AND MAINTAIN THE TOUCH MENUS ?
What products go with which button is a setup routine program allowing the supervisor to change the menu for different times of the year or different serving areas.
WHAT HAPPENS IF THE POWER GOES OFF , DO I LOOSE ALL MY SALES ?
If you have a battery called a Un-interruptible Power Supply (UPS) then the system continues to work. You cannot do much about full blown power cuts as lights , phones and doors will not work either. When data is restored and the machines restarted then the tills are accurate up to the last fully completed sale, so this sale will need restarting. The master data on the server will be ok and this will have been backed up to another device as well.
WHAT DO I DO IF THE PRODUCT HAS NO BARCODE ?
The are special lines just to take the money and get the customer through the door, or you can use the stock code as your own internal barcode and print a label for it that will scan at the till.
HOW LONG BEFORE I CAN SEE THE SALES IN THE OFFICE ?
The tills deliver the sales for updating every 15 seconds so effectively real time.
HOW LONG BE NEW LINES GET INTO THE TILLS ?
There is a full update overnight and ongoing changes during the day but only several minutes to arrive.