01159 788493
Open Retail Solutions
FAQs

FREQUENTLY ASKED QUESTIONS about STOCK CONTROL

It is all very simple when you know how, but at first there are lots of questions that come to mind, these are typical ones


HOW DO I LOAD THE PRODUCTS I USE AT MY STORE ?

Answer:Get spreadsheets of products from suppliers and wholesalers and load them in. Alternatively pull off the existing databases built up from our existing clients. We hold a number of major ranges as standard


CAN I CORRECT STOCK AND PRICES QUICKLY AND SHOW WHAT I HAVE CHANGED, BY WHOM AND WHEN ?

Answer:The are many places that stock and prices can be maintained throughout the system and the each will raise a record of the alteration. There is an audit trail for stock and a separate one for prices. This breaks downs into types e.g. till sales , till returns, till own use. Finally it analyses them into effect e.g. loss, adjustment, correction allowing a comment and cross reference to the originating transaction , with the date and operator recorded. The pricing audit operates very similarly, both audits should record the position before and after the change.


WHAT DO I DO IF THE PRODUCT HAS NO BARCODE ?

Answer:The are special lines just to take the money and get the customer through the door, or you can use the stock code as your own internal barcode and print a label for it.


CAN I CREATE LABELS OF DIFFERENT SIZES FOR DIFFERENCE PRODUCTS ?

Answer:The standard thermal label printers tend to print solid black, but by using colour laser (especially OKI) then the design is only restricted by what you can get on the paper, usually A4. With the ease of use of digital photography it is quite likely you would store this image linked to the product and print it at the same time.





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