FREQUENTLY ASKED QUESTIONS about PURCHASE ORDERS and GOODS INWARDS
It is all very simple when you know how, but at first there are lots of questions that come to mind, these are typical ones
CAN I SEE PREVIOUS SALES AND DELIVERIES WHILST ORDERING ?
Answer:The sales of this year and same period last year , plus outstanding orders and received delivery information are displayed on the suggested order screen.
CAN THE COMPUTER SUGGEST WHAT I SHOULD REORDER ?
Answer:There are min/max tests but also available are weeks or stock cover and replenish stock based on replacing recent sales.
CAN I AVOID OVER ORDERING ?
Answer: The outstanding orders are deducted from the reorder calculation and the stock held in storage or at other branches can also be seen.
CAN STOCK BE IN THE WAREHOUSE AND ALSO IN THE RETAIL AREA ?
Answer: The stock would normally be booked directly into the retail shop stock. However it can be split between a shop and a storage area on arrival. The stock will need adjusting to the retail area when used.
CAN I SEE WHAT IS AT OTHER BRANCHES TO COMPARE SALES AND MOVE STOCK ?
Answer: The head office will be able to run sales and stock enquiries and reports that compare branch versus branch.
CAN I BUY ANY MORE OR HAVE I EXCEEDED MY STOCK BUDGET FOR MY DEPARTMENT ?
Answer: Obviously this implies that targets per group have been set. The value of outstanding order lines reanalysed against groups will show what buyers have committed to. This can be compared against the current stock holding versus the budget being the open to buy limit. This is normally tested against the order before committing to acceptance allowing for over budget lines to be identified.
CAN I ENSURE WHAT WAS DELIVERD WAS WHAT I ORDERED AND WILL WORK AT THE TILL ?
Answer:On arrival by scanning the items , this not only ensures they work on the system but also are part of the order. Alterations, over or under and substitutions can be referred back to the buyer for clearance.
WHEN ITEMS ARE RETURNED DO I KNOW WHY AND CAN I GET CREDIT FOR THEM ?
Answer: Items returned via the till which are refunded will need to give a reason for return and a customer These will have to be raised as a needing credit when the next order is placed.