Case Study Pet Shop
Pets Parlour
Customer Profile
Pets Parlour is a pet and grooming shop that was located in the town centre of Bourne Lincolnshire. They recently expanded to offer large bulk animal feeds as well and so now operate out of town in a roller shutter unit. They already run a website to sell items from the trophy business and would like to extend this to the pet items as well.
Business Solution
They find their touch buttons menu helps with the sale of bigger items of animal feeds without the need to scan them through the till on the barcode. The margins on pet products are tight and the profit monitoring and price changes from spreadsheet loading, help keep on top of this. The system already has all the functionality built in with promotions, accounts and loads more.
System Benefits
The selection of a system that suits the needs and has the features of the pet market sector was crucial. The time being wasted was totally consuming the staff and so no progress was being made in future developments. They now have a clear business strategy sell the stock both in store and through their web sites. br /> http://www.everything-4-pets.co.uk http://www.trophies-4-everything.co.uk
Quote
“Before I met Open Retail Solutions at a trade show, my previous epos supplier left me in a mess. It was a bad choice as I knew little about how to implement a system and I spent all my time working around problems it created. We started back at square one and came up with a new plan for my pet business. We reloaded fresh data, moved the office equipment, improved the labelling, check barcodes and prices, basically the whole lot. I now have a modern system, that is reliable, easy to use, and provides me with accurate information, which is all I wanted in the first place.”
Caroline Chambers - Pets Parlour
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