Case Study Garden Centre

Shoots

Customer Profile

Shoots Group operate three Garden Centres in the South East, starting with Washington Garden Centre near Horsham which they acquired and rebranded. Then moved on including Gardens etc, Stanmore which was already an Open Retail user. Finally adding Shoot Cobham , which already had an epos system but it was not working well so it was upgraded to the Open Retail system.

Business Solution

The Washington site was developed to standardised the product range and set a blue print for when further were to be added. The local managers need a system that provides detail information about their own centre. The group need a branch versus branch view and the ability to add branches, transfer stock, and set prices and promotions suitable for each location.

System Benefits

Quite clearly in a multi branch system having a central administration saves each centre replicating the product maintenance function. The availability of stock but sales trends across all centres radicially improves the buying decisions. The stock taking equipment can easily be move around the centres as required. The solution also accommodates the restaurant as well off the same system.

Quote

“We evaluated a number of systems before choosing Open Retail , who could offer us a garden centre solution , but also had the ability to meet the future growth plans of Shoots when additional sites would be added and we would then need a multi branch system. We now have three centres and the directors are very marketing driven. The lads at Open Retail have been able to accommodate all their requests as they arise. From my point of view , I can control the centres from one head office location and issue them products and promotions. The real winner is the radio handset stock taking, its so easy. ”

Neil Brown, IT Manager - Shoots Group

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