Plastic Card Printers

We offer 2 types of plastic card printer. The first prints a credit card sized card which is 86mm x 54mm. The printer prints directly on to washable, hygienic, cards. Print in black, white, silver, gold, red, blue or green directly onto the cards. The cards are available in different colours and effects like slate. More robust and longer lasting than laminated signs. The extended printer option prints cards from 86mm – 140mm x 54mm.

The picture below shows some cards printed on 86mm x 54mm size plastic cards. These are in use by Oakes Farm Shop in Balsall Common.

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The picture below explains the features available for the  2 printer models.

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There are various holders that are available for the plastic cards and we can also offer talkers to promote different products as below.

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For more information on our EPoS solution please visit our website at or contact one of our sales team on 0115 9677 439.

iPad table service order takers

The Multi Retail EPoS solution has many extensions, one of which is to use iPad order takers in your cafe or restaurant. Depending on your serving technique this may not be for you, as for example if your cafe or restaurant is pure counter service. However if you are thinking of opening a cafe or restaurant in your store, wanting to change from counter service to table service or wanting to change from handwritten order pads you should explore what our solution can offer you.

One of the advantages of table service, over counter service is that by leaving the table open for payment at the end, it gives you more opportunities to  up-sell, extra food and drink orders can be added to the table until ready to take payment. The menus and meal options are used by both the till and order takers so one change in the back office alters both. In quiet times you may just want to use the till point, but as tables start filling up you may want to start using the order takers as well.

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You can have up to 8 areas listed down the left hand side of the screen with up to 30 tables for each area. The current status of the table is shown on the button. This will display the course the table is on and if a table is free for use. As soon as orders are placed they will be sent through to the kitchen to be printed. It does not matter how you take the orders the system will sort them into courses for printing. You have the ability to move tables and to add extra items like drinks or desserts. More complex functions like split billing or taking payments will still need to be done on the main till points.

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As well as your meal or drink selection you can also offer options that go with it or how you want it cooked. So for example for a soup you may show choice of bread or for steak whether you prefer medium or well done. This can also be used for saying you do not want something i.e. no onions in a salad. Where you offer a four or five item breakfast for example this would also let you choose the items from the list offered.

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You get a chance to review the order before storing it against the table and sending it to be printed in the kitchen for the chef. Changes of mind can be voided before placing or extra quantity added using the plus or minus buttons.

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For more information on our EPoS solution please visit our website at or contact one of our sales team on 0115 9677 439.

Kitchen Printers

The Multi Retail EPoS solution can link to up to 5 different kitchen printers. These may be located in different preparation areas in the kitchen or used on a bar or front of house counter. The printers can be setup on your network and printed to by till positions or iPad order takers.

There are two models of printer that we supply for this purpose. The TM-T88VI thermal printer uses standard thermal roll and would be used more for front of house orders like drinks or cakes. It has a footprint of just 145(W)‎ x 195(D) x 148(H) mm. A network point or cable and power socket are required wherever you want to install the printer.

The system also supports the TM-U220B impact printer which uses a ribbon and plain paper. Space-saving and versatile, it has a footprint of just 160(W) x 248 (D) x 133 (H) mm, and can also be wall-mounted. A network point or cable and power socket are required wherever you want to install the printer. As this printer uses a ribbon rather than thermal heat the printout does not fade in the hot kitchen environment. Two ply roll can also be used in the printer if desired which can then be passed to two preparation areas.

For more information on our EPoS solution please visit our website at or contact one of our sales team on 0115 9677 439.

PX-515 All-In-One

Introducing the new PX-515 All-In-One point of sale unit. This is now the preferred unit supplied by Open Retail Solutions to Garden Centres, Farm Shops and Delicatessens. The design of the unit allows it to be used on its stand or it can be pole mounted to allow for more counter space, ideal for the Farm Shop environment. This allows space for integrated scales to be built into the counter top. The PX-515 also has an option for a promotional 10.4″ customer facing display used for promotion messages, upcoming events and also doubles up as a 2-line customer display.

The PX-515 can also be purchased with on-site cover. This gives you peace of mind that if a fault does occur then it will be fixed on-site the next day. The cover can be setup Monday-Friday or you can also pick Monday-Sunday for a little extra. Both options mean that a qualified engineer will be on-site to either fix or replace the till, getting you back up and running in no time.

Some of the key features are listed below:

  • Versatile, small footprint design.
  • Modular design with easy to replace screen, processor unit and HDD.
  • High performance Intel® Core™ i-5 4th generation core processor.
  • Bezel free 15″ P-CAP multi-touch screen.
  • I-Button or Finger Print reader can be easily added.

Click the play button to view a short video.

For more information on our EPoS solution please visit our website at or contact one of our sales team on 0115 9677 439.

Zebra QLn220 Mobile Label Printing

The QLn220 is a semi rugged mobile direct thermal printer designed to allow you to print product labels on the shop floor without needing to queue labels and return to the office to print.

The QLn220 works seamlessly with the Zebra Workabout Pro to print product labels and price reduction labels. There is no need to purchase any other software as the label formats are preloaded in the system.

Both the QLn220 and the Workabout Pro can be added easily to your existing Wi-Fi network and both support the latest security and encryption standards. If labels are required for permanent outdoor use then they can be queued up on the Work About Pro and printed on a heavy duty desktop printer when ready.

The Work About Pro has been used by Open Retail Solutions for over 10 years and over 150 units have been installed at various customer sites including Garden Centres, Plant Nurseries, Farm Shops and Delicatessens.

There are various standard size labels that are available for the QLn220 printer, each have their own uses, including shelf edge labels, product labels and pre-perforated split labels that can be used for price reductions. Colour can also be used on the labels to highlight prices.

Zebra can quote for custom labels to any size and use of your own company colours so please ask us for a quote and this can be arranged free of charge. Alternatively you can source your own custom labels from your existing label suppliers if the QLn220 is supported by them.

Various accessories are available for the QLn220 printer. A belt clip and shoulder strap are included as standard, but you can also add a carry case for harder  working conditions and also a docking station to charge the printer, rather than using the AC adapter directly.

Spare batteries can also be purchased to maximise up time on the shop floor. A micro USB cable is required to connect the printer to a PC for setup and diagnostics.

Adding a Zebra QLn220 mobile printer to your infrastructure will make your workforce truly mobile.

For more information on our EPoS solution please visit our website at or contact one of our sales team on 0115 9677 439.

Rugged Robust Stock Control Tablets…

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The rugged ST395 tablet features an excellent sunlight readable 9″ touch screen and a high performance, energy-efficient dual core Atom processor in a slim and lightweight case. Rubberised corners help protect the unit from damage if dropped.

With built-in 802.11 b/g Wi-Fi to connect to your existing Wi-Fi infrastructure and a Bluetooth module which helps connect Bluetooth barcode scanners to the unit, this robust tablet offers many advantages to help make your workforce truly mobile. The internal battery lasts for around 4 hours of continual use with the added option of adding additional external batteries to the unit for longer lifetime use.

It is IP65-rated for water and dust resistance and can be used outside in most weather conditions. It comes with the latest Windows 10 IoT operating system and 4 GB Ram to handle any function required by the OpenXMobile stock control software. The 128 GB flash drive means you have the room to install other software if needed to enable dual purpose of the unit if required. It weighs just 1.1 Kilo’s and comes with an X-hand strap for easy grip and shoulder strap to easily carry the unit around your store.

We supply a WASP Bluetooth scanner as shown below with the unit. These can be charged on the provided cradle or directly by the AC adapter. 8 hours of continual use and easy Bluetooth setup makes this scanner the ideal partner for the ST395.

Recent manufacturing cost reductions has meant the ST395 is now more affordable and for only a small amount extra than the Work About Pro 4 handset you can add a fully functional tablet to your business. Features of the OpenXMobile software include Stock Enquiries, Sales History, Stock Adjustments, Wastage Adjustments, Own Use Adjustments, Scale Adjustments, Goods Inwards, Stock Transfers, Price Banding Reductions and Label Requests.

For more information on our EPoS solution please visit our website at or contact one of our sales team on 0115 9677 439.


Zebra WAP4 Radio Handsets…

The Zebra Workabout Pro 4 is the preferred radio handset used by Open Retail Solutions.  We have sold over 150 units to our Garden Centre, Plant Nursery and Farm Shop customers and it has performed exceptionally in the field. Usually once a customer purchases one of these handsets they go on to buy further units as they make using our EPoS solution more efficient and make your workforce truly mobile.








Zebra Workabout Pro 4

Once fully charged the unit lasts for up to 8 hours using the inbuilt ion-lithium battery and comes with a 1D laser scanner conveniently positioned to easily read product barcodes.  The scanner can be activated by the trigger on the pistol grip, either of the 2 scan buttons positioned on each side of the unit or the main scan button on the front.  It comes with a full alphanumeric keyboard with multiple function buttons and the wireless coverage is excellent provided by the 802.11 b/g/n wireless card.

Features of the OpenXMobile software include Stock Enquiries, Stock Adjustments, Wastage Adjustments, Own Use Adjustments, Scale Adjustments, Goods Inwards, Queue Busting, Price Banding Reductions and Label Requests.

For more information on our EPoS solution please visit our website at or contact one of our sales team on 0115 9677 439.

Avery Berkel Scale Integration…

Below is a picture of the Avery Berkel Xm400 weigh scale. We can integrate directly to the scale, sending down new products and price changes throughout the day. This scale can offer multiple label styles to aid different selling situations.  Keyboard layouts can be configured on each scale if needed to suit butcher, deli and fish counters. Company logo’s, ingredients, nutrition information, best before and sell by dates can easily be displayed on the label. Cooking instructions can also be displayed on the operator screen to help the operator inform the customer.  We can also collect transaction information from the scale if it were to be used to pre sell items before the customer browses the store for other purchases.

AveryXM400The colour touch screen makes it easy to select products for sale with the option of drill down menus.  There is a comprehensive search menu by department with alphanumeric keyboard.  This scale can also be used easily for pre packing items with the aid of the fix function.  The customer display is conveniently at a height that would display above the butcher/deli counter in most stores.

The Fx weigh plate range of scales integrate directly to our PoS (Point of Sale) software, this is fully weights and measures certified. Pictured below is a typical scale which can either be placed on the counter surface or recessed if necessary for ease of serving.
FX120The customer display can be pole mounted and can also be double sided with the operator side showing function buttons such as Tare and Zero. These scales are the most accurate way of weighing loose fruit and veg items and communicate the weight quickly to the PoS software.

For more information on our EPoS solution please visit our website at or contact one of our sales team on
0115 9788 493.

Benefits of EPoS…

When installing our EPoS (Electronic Point of Sale) system it can take up to 6 weeks for you to enjoy the full benefits, although some benefits should become apparent immediately. These include the ability to scan barcoded items at the till point, print off barcoded shelf edge labels, and faster and more accurate credit card processing, which all saves considerable time and effort.  Typically the system will have paid for itself within 12 to 18 months. The ROI (return on investment) will take longer for businesses with medium revenues, however it will still deliver considerable business benefits and provide many of the essential tools and information to make informed business decisions to grow your business.

In the long term a good PoS (Point of Sale) system can save you money, increase productivity and save you time, that can be spent driving your business forward. No matter how small a business is, an EPoS system is rarely unnecessary as it will bring many business benefits, these may be simply better reports, faster transaction times or better stock management, or faster credit card processing and accuracy.

Here are a few of the benefits our EPoS system can bring and how it can help you grow your business.

  1. Scan barcodes at the till and know that the correct prices are being charged automatically eliminating risk of operator error or incorrect labelling.
  2. Make sure appropriate margins are set with traffic lighting poor margin from product creation to sales reporting.
  3. Keep up with best sellers so you can stay in stock of fast movers and promote the slow moving lines.
  4. See easily if you are carrying too much stock with valuations by supplier, product group, location and weeks of stock calculations.
  5. Import complete spreadsheets from your suppliers to save time inputting new product lines and price changes.
  6. Use multiple types of promotions like mix and match, cheapest free, BOGOF and percentage off.
  7. Get your customers returning more often with our barcoded incentive vouchers printed using promotion triggers at the end of a transaction.
  8. Real time stock and sales information to enable quicker decision making.
  9. Continual development and improvements to the EPoS system with a 7 day a week support package and training.
  10. Tablets and radio handsets for aiding stock taking, goods inwards, purchasing and adjustments.
  11. Kitchen printing, table service and tablet based table ordering to streamline your food service offering.
  12. Automatic reorder triggers can compile suggested order quantities when stocks are running low.
  13. Open to buy budgeting to help keep track of buyer’s budgets and performance. Set targets on sales, stock holding and purchases with easy export options.
  14. Historical sales patterns help forecasts and aid stock reordering especially on sessional product lines.
  15. Offer loyalty schemes tracked by the POS software, collect and redeem points values or issue vouchers for redemption.

For more information on our EPoS solution please visit our website at or contact one of our sales team on
0115 9788 493.

Bizerba weigh scale integration…

BizerbaSCIIWe can supply and integrate to three different Bizerba weigh scales. We have integrated the product lines to our system so that if a price change or product description is changed this is sent directly to the scales without need to do any updating on the scale.

The simplest and cheapest scale model that we supply is the BCII. The scale offers 50 hot keys for the most regular selling lines and can label both weight and count lines. The scale comes with a customer display that is conveniently positioned at a height that would normally show above most deli/butcher counters. This scale can only print one label style but can print up to 4 additional lines of text on the label which can be used for things like ingredients or nutrition information.

The SCII scale (pictured above) also comes with the same 50 hot keys as the BCII scale, it can print multiple label style designs which can be useful when selling different types of product.  This scale also has the ability to add gradient pricing to a product.  This means that as the weight of a product line increases the price can reduce at set intervals.  This can also be used for count lines where the quantity entered is used rather than the weight.

The last and most expensive Bizerba scale that we can supply is the K Class.  This scale is fully touch screen and has all the features of the scales above.  The touch screen allows for multiple drill down hot keys which can be used to sell your product lines.  This scale can also display screen text options which can be used for cooking instructions, ingredients, etc.

For more information on our EPoS solution please visit our website at or contact one of our sales team on
0115 9788 493.